Acee65 Privacy Policy

1. What information we collect

Acee65 collects various types of information to provide you with the best service and keep your account secure. We only collect information that is necessary for our service provision and legally required. Protecting your privacy is our top priority and we never use your information unethically.

1.1 Personal identification information

1.2 Financial and transaction information

For deposits and withdrawals at acee65, we collect information related to your payment method. This includes mobile banking account numbers, bank account details, e-wallet information, and transaction history. We encrypt your payment data and follow PCI DSS standards. acee65 never stores your full card number or PIN. All transaction logs are kept on secure servers and can only be accessed by authorized personnel.

1.3 Technical and usage information

When you use the acee65 platform, we automatically collect some technical data such as IP address, device type, browser information, operating system, location data, cookies, and your gaming activity. This information helps us improve platform performance, detect fraud, and provide you with a personalized experience.

2. How we use your information

Acee65 uses your personal information only for legitimate and transparent purposes. We do not sell your data to third parties and do not share it for marketing purposes without your consent. Each purpose of our information use is described in detail below.

Purpose of use	Details
Account management	Registration, login, profile updates, and account support
Payment processing	Deposit, withdrawal, and transaction verification
KYC and verification	Identity verification and regulatory compliance
Security	Fraud prevention, account security, and anti-money laundering
Customer support	Resolving your questions and issues
Platform improvement	Enhance service quality and develop new features
Marketing	Promotions, bonus offers, and newsletters (with your consent)

2.1 Legal obligations

Acee65 may be legally required to disclose your information to regulatory authorities, law enforcement agencies, or courts. In such cases, we only share the necessary information and make every effort to protect your privacy.

3. Data sharing and third parties

Acee65 may share your personal information with third parties under limited and controlled circumstances. We only work with trusted and security-conscious partners who adhere to strict privacy standards.

4. Cookies and tracking technology

Acee65 uses cookies and similar tracking technologies to enhance your browsing experience and understand how the platform is being used. Cookies are small text files stored on your device that help identify you. You can manage or disable cookies from your browser settings at any time, though this may affect some features.

4.1 Types of cookies we use

• Essential cookies: For login status and site functionality
• Performance cookies: To improve site speed and performance
• Functional cookies: To remember your preferences and settings
• Marketing cookies: To show relevant advertisements (with your consent)

5. Data security and encryption

Acee65 uses industry-leading security measures to keep your personal information safe. We know how valuable your data is and have therefore implemented multi-layered security systems. Our security team continuously monitors and regularly updates to protect against new threats.

6. Your privacy rights

Acee65 gives you full control over your data and privacy. You can request access to, correction, restriction, or deletion of your personal information at any time. We respect your rights by law and respond promptly.

6.1 Your data rights

• Right to access: Right to know what data we hold about you
• Right to rectification: Right to update incorrect or outdated information
• Right to deletion: Right to delete your data (subject to certain conditions)
• Portability: Right to export your data
• Right to object: Request to stop processing
• Withdrawal of consent: Withdraw marketing consent anytime

To exercise these rights, contact our customer support. We will process your request within 7 business days.

7. Data retention and deletion

Acee65 retains your personal information for as long as necessary or legally required. We keep your data while your account is active. If you close your account, we delete data after a specified period, but some data may need to be retained longer for legal or regulatory reasons. Transaction records and KYC documents are typically kept for up to 7 years for audit purposes.

8. Children's privacy

Acee65 is not for persons under 18 years of age. We do not knowingly collect personal information from minors. If we learn that a minor is using our service, we will immediately close the account and delete all data. If you suspect a minor is using acee65, please let us know.

9. International data transfers

Acee65 may use international servers and services, which means your data may be processed or stored outside Bangladesh. We ensure that all data transfers comply with international data protection regulations and that your information receives an equal level of protection. We use standard contractual clauses and other safeguards.

10. Changes to privacy policy

Acee65 reserves the right to update this privacy policy at any time. We will notify you via email or site notification if there are significant changes. The revised policy will be effective from the date posted on the website. It is your responsibility to check this page regularly and stay updated on the latest privacy practices.

11. Contact and complaints

If you have any questions, concerns, or complaints about this privacy policy or your data, please contact our data protection team. We take all requests seriously and provide prompt resolutions. You may also lodge a complaint with your local data protection authority if you are not satisfied with our response.